About Shop Culture

We built the playbook.
Now we're on your side.

Shop Culture is a global e-commerce accelerator built by insiders — former Amazon, Walmart, and FMCG leaders who have managed multimillion-dollar categories, launched brands across 32+ marketplaces, and engineered retail experiences for emerging economies.

20+
Years of Experience
70+
Brands Trusted Us
32+
Marketplaces Served
Our Vision

Commerce Without Borders.

We believe that where a brand was born should never limit how far it can go. Global commerce is no longer the privilege of the biggest players — it belongs to every brand with the right partner, the right playbook, and the will to grow. We exist to be that partner.

Insider Access

We've sat on the other side of the table at Amazon, Walmart, and major FMCG groups. We know how decisions get made — and how to use that to your advantage.

Brand-First Thinking

We protect your brand equity as fiercely as we protect your margin. Every strategy, every campaign, every listing is built to make you the category standard — not just a sponsored slot.

Full-Stack Execution

Strategy without delivery is just consulting. We own the full stack: content, advertising, operations, forecasting, and expansion — one team, one goal.

Profitable Scale

Revenue without margin is noise. We build for sustainable growth — optimising TACOS, protecting Buy Box, managing chargebacks, and making every pound of ad spend work harder.

A word from our founder
Shop Culture is the agency I wish existed when I was on the other side of the table.
Subarna Mukherjee
Founder & Global CEO

I started Shop Culture after spending nearly a decade inside global giants like Amazon and Walmart, leading category, product, and customer experience across markets.

During that time, I saw hundreds of agencies pitch brands with big promises but shallow execution. Leadership vanished after onboarding. Reports looked good, but brands were left firefighting problems that never got solved.

I built Shop Culture to change that. We are ex-Amazon and brand-side leaders who understand both the platform and the people behind it. We don't just 'manage accounts' — we build systems that make brands win sustainably.

Every brand we partner with gets senior attention, strategic clarity, and real accountability — because I've seen what happens when those things are missing.

Our POV

Growth is not a PPC problem.

Most agencies treat e-commerce growth as an advertising problem — turn up the spend, run more campaigns, chase branded terms for easy ROAS. We disagree. Growth = Category Strategy × Operational Discipline × Creative × Retail Media Excellence. Every variable matters. Miss one and the others stop compounding.

01
Category Strategy

Market entry, pricing architecture, assortment planning, competitive benchmarking — before a single ad goes live.

02
Operational Discipline

Inventory forecasting, OOS prevention, Buy Box health, chargeback control, replenishment — the unglamorous work that protects margin.

03
Creative Excellence

A+ content, SEO-led listings, premium imagery, brand store design, review velocity — conversion before traffic.

04
Retail Media

Full-funnel PPC, DSP, TACOS management — one unified plan across all channels, not siloed vanity dashboards.

The Team

The people behind Commerce Without Borders.

Former Amazon, Walmart, CNN, and FMCG leaders — now on your side of the table. A total team of 20+ across strategy, advertising, content, and operations.

Subarna
Subarna
Global CEO & Founder

The Trends-Spotter-In-Chief. Identifies patterns before the world does. A true Consumer Insight Ninja.

Richa
Richa
Head of Content & Creative
Ex-CNN | NDTV

Tells brand stories that sell like magic. Crafted creatives that have driven 3× higher CTRs.

Neha
Neha
Head of Advertising
Ex-Amazon

Sees ACoS fluctuations the way NASA sees weather shifts. Engineered 30–50% ad efficiency improvements.

P
Priyanka
Digital Marketing Lead

The calm in the e-commerce storm. Masters backend chaos and turns it into forward momentum.

Ishani
Ishani
Brand Strategist & Analytics Lead

Spots invisible trends and translates them into growth blueprints that actually move the needle.

Amit
Amit
Brand Strategist & Expansion Lead

Reads new geographies like open books, decoding compliance, culture, and competition.

A
Ashish
Brand Strategist & Operations Lead
Ex-Amazon

The system-builder. Keeps listings clean, supply chains steady, and the machine running smoothly.

M
Mouparna
Brand Strategist & Ads Lead
Ex-Amazon

The performance architect. Mixes creative instinct with data discipline to make every click count.

A
Aman
Design Lead

One-line description.

P
Pammi
Operations Manager

One-line description.

Total team of 20+ across Account Management, Creative, Content, Advertising & Operations.